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Eurostar's High Speed rail service runs passenger only direct trains from London Waterloo or Ashford International to Paris, Lille, Brussels, and Calais. Eurostar offers rail connections to over 100 more destinations in France, Belgium, the Netherlands and Germany so why queue for hours at airports, getting cramped in small seating when you can stretch out and relax on Eurostar and enjoy the finest onboard service the tickets4trains team have ever experienced.
Why Travel Eurostar from Waterloo?:
With the exception of Thalys, SNCF and ICE its difficult to match Eurostar's standards for quality of service. Eurostar provides you with amost everything you need to make your trip a relaxing journey and get you ready to make the most of your destination when you arrive in the city centre. Within half an hour, you've checked in. In just under two hours & 30 minutes, you're in another country. This is an exceptional service whether as a leisure or business trip or even a family outing to Disneyland Resort Paris you can go wrong with Eurostar.
Eurostar Check In at Waterloo:
Eurostar terminals are centrally located in London, Paris, Brussels & Lille and are well connected by public transport and taxi services. Arrive at least 45 minutes prior to your train departure time. Check in closes twenty minutes prior to the scheduled departure time. You need to check-in through the automated gates and your ticket will have a magnetic strip on the back (IF YOU ARE BUSINESS PREMIER YOU HAVE DEDICATED CHECK IN GATES). To ensure total comfort and security during the journey, all Eurostar passengers must follow an airport style boarding process, passing through security and passport control before arriving in the departure lounge. For travellers with large baggage there are readily available trolley carts and a porterage service.
REMEMBER: When collecting your tickets at the station allow extra time to collect them as there are often queues at peak times.
Eurostar Terminals:
While waiting to board you will be able to enjoy the departure lounge amenities including bars, cafes, shops, restrooms and international currency exchange facilities. Eurostar Terminals have internet access via hotspots-payment via credit cards or vouchers purchased at the terminal. Train departure times and track numbers appear on the airport style boarding screens and announcements are also made in English about fifteen minutes prior to departure.
Welcome Aboard:
Eurostar staff members are ready to welcome you and are easily recognizable by their chic modern Eurostar uniforms created by the British designer Jacqueline de Baer. All attendants are specially hired and trained for catering to your every need on board. And everyone speaks fluent English. Each service has two train managers and travelers in the Leisure Select and Business Premier Cars will enjoy an on board team dedicated to each car. In Standard Class fully staffed buffet bars can be located in cars 6 and 13. You can easily store your bags in the racks in each car.
Eurostar Seating:
Traveling on Business or Pleasure? Eurostar offers dedicated classes of service for every travel need and budget. This seating is a welcome change to that of budget airlines and with minimal transit time at destination to get into the city.
Eurostar First Class:
The Eurostar service is divided into rail cars dedicated to the special needs of the passenger travelling for work or pleasure. Business Premier is dedicated to the business traveler while Leisure Select is ideal for travellers wanting to make their trip extra special.
Business Premier includes:
In the Terminals
Dedicated Business Ticket Desk and Check in Area
Access to Le Salon (Eurostar Executive Lounges)
Free internet access in Business Lounges
On Board
Dedicated First Class cars for Business Travelers
Spacious reclining seats with generous legroom. Each seat has either an individual slide out table, or a fixed table shared with adjacent passengers
UK/French lap top power sockets (US need international adaptor)
Complimentary Newspapers & Magazines
High quality meals/refreshments served at the seat
Breakfast until 11:00am: choice of hot or cold continental breakfast
Express Breakfast Option (cold choice)
Lunch 11:00am - 2:00pm: three-course meal
Afternoon meal on the train departing between 2:00pm-4:30pm
Dinner from 4:30pm: three-course meal with a choice of two main dishes
Leisure Select Includes:
On Board
Dedicated First Class Cars for Leisure Travelers
Spacious reclining seats with generous legroom. Each seat has either an individual slide out table, or a fixed table shared with adjacent passengers
Complimentary Newspapers
High quality meals/refreshments served at the seat
Breakfast until 11:00am: choice of hot or cold continental breakfast
Lunch 11:00am - 2:00pm: three-course meal
Afternoon meal on the train departing between 2:00pm - 4:30pm
Dinner from 4:30pm: three-course meal with a choice of two main dishes
Standard Class Includes:
On Board
Comfortable seating
Fast serving 'Combo Snacks' for sale from the bar buffet (Cars 6 & 13)
Onboard Dining
Standard Class: On board buffet bars (Cars 6 &13) offer a large selection of hot and cold snacks & drinks.Business Premier & Leisure Select: Travelers will be served a meal with a choice of dishes and refreshments at the comfort of their own seat. For special meal requests please download and fax the special meal request form at least 48 hours prior to travel.
All Eurostar special meal requests must now be submitted by fax or email to the number and email address.
Telephones
There are no public telephones on board but most enabled international roaming cell phones work on board when outside the Channel Tunnel.
No Smoking
All Eurostar trains and terminals are designated no smoking areas
Family Travel :
Baby Changing Facilities Cars 1 & 18 have dedicated facilities for the convenience of families traveling with young children and infants.
Disney Train The magic starts early for children traveling to Disneyland Paris on Eurostar's dedicated daily service. An exciting kid's pack is handed out at the Disney Express Counter in the terminals. The pack consists of a re-useable drawstring bag, 2 magazines, a pack of colored felt-tip pens and a game for lots of fun on board.
Special Assistance
For convenience, terminals are equipped with elevators and moving walkways.All Eurostar trains have dedicated areas for people traveling in wheelchairs, as well as special restrooms.
Baggage:
Baggage limits for Eurostar are two pieces per traveler. When traveling Eurostar bags don't need to be checked in.
Just take it straight onto the train where there are overhead baggage racks and storage space at the end of each car.
useful links:
By train
South West Trains operate services from Waterloo domestic station.
Visit www.southwesttrains.co.uk
South Eastern Trains serve Waterloo East station, linked to Waterloo station by a walkway.
Visit www.setrains.co.uk
To plan your train journey to Waterloo from any station in England, Scotland or Wales.
Visit www.nationalrail.co.uk/planmyjourney
By tube
Waterloo is served by the Northern, Bakerloo, Jubilee and Waterloo and City lines. To plan your journey to Waterloo by tube.
Visit www.tube.tfl.gov.uk/journeyplanner
By bus
Interchange is available with numerous bus routes.
Visit http://www.tfl.gov.uk/buses to find out more.
By car
Waterloo International is between York Road and Waterloo Road. Plan your journey to Waterloo by car at http://rp.rac.co.uk/routeplanner or www.viamichelin.com.
